Privacy Policy

I. Introduction and Commitment to Your Privacy

T&P 89 Decor LLC (“we,” “us,” “our,” or “Company”) operates the website tpdecor.shop (the “Site”). We are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy is a legal document that outlines the types of information we collect from you, how we use it, with whom we may share it, and the choices you have regarding your personal data. It also details the security measures we have implemented to safeguard your information and explains your rights concerning your data.

By accessing our Site, creating an account, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to the practices and policies described in this Privacy Policy. If you do not agree with any aspect of this policy, you must immediately discontinue your use of our Site and services. We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices, technology, or legal obligations. Your continued use of the Site after any modifications indicates your acceptance of the updated policy.

This policy applies to all information collected through our Site and any related services, sales, marketing, or events. It does not apply to the practices of companies that we do not own or control, including the third-party payment processors we use.

II. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Site, as well as some information automatically collected through your use of the Site. The following sections detail the categories of information we collect.

A. Information You Voluntarily Provide to Us

This is information you consciously and actively give us when using our Site to make a purchase or contact us.

  • Personal Identifiers: When you create an account or place an order, we collect your name, shipping address, billing address, email address, and telephone number.

  • Commercial Information: We maintain a record of the products you purchase, view, add to your wishlist, or return. This also includes your order history and preferences.

  • Payment Information: When you make a purchase, we collect payment information. However, as detailed in our Payment Methods policy, we use Stripe, a third-party payment processor. We do not store your full credit or debit card numbers on our servers. Stripe provides us with a token and the last four digits of your card for verification and customer service purposes only.

  • Communications: If you contact our customer service team via email, phone, or live chat, we collect the content of those communications, which may include your name, email address, and the details of your inquiry. If you sign up for our marketing emails, we collect your email address.

B. Information Automatically Collected

Like most websites, we automatically collect certain information when you visit our Site through cookies, web beacons, and other tracking technologies.

  • Log and Usage Data: Our servers automatically record information (“log data”) created by your use of the Site. This includes your IP address, browser type and version, operating system, referral URLs, device information (e.g., device type, mobile network information), pages you view, the time and date of your visits, and the time spent on those pages.

  • Location Information: We may derive your approximate location (city, state, country) from your IP address to tailor your experience (e.g., to show correct currency and shipping options).

  • Cookies and Similar Technologies: We use cookies, which are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them). We use them for several purposes:

    • Essential/Strictly Necessary Cookies: Required for the basic functions of the Site, such as keeping items in your shopping cart during a session.

    • Performance and Analytics Cookies: These help us understand how visitors interact with our Site, providing information about the areas visited, the time spent on the Site, and any issues encountered, such as error messages. This helps us improve the performance of our Site. We use Google Analytics for this purpose.

    • Functionality Cookies: These allow the Site to remember choices you make (such as your login details, language, or region) and provide enhanced, more personal features.

    • Advertising and Targeting Cookies: These are used to deliver ads more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

III. How We Use Your Information

We use the information we collect for various business purposes, as described below. Our legal basis for processing your data is typically to perform a contract with you (e.g., to fulfill your order), our legitimate business interests, or your consent.

  • To Fulfill Your Orders and Provide Services: This is the primary use of your data. We use your information to process your payments, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you about your order (including shipping updates and customer service), and facilitate returns and exchanges.

  • To Administer Your Account: To manage your user account and provide you with features such as your order history and wishlists.

  • To Communicate with You: We use your contact information to respond to your inquiries, provide customer support, and send you administrative messages (e.g., policy changes).

  • For Marketing and Advertising (with your consent): If you opt-in, we will use your email address to send you information about new products, special offers, and other updates we think you will find valuable. You can opt-out of these communications at any time by clicking the “unsubscribe” link in any marketing email or by contacting us.

  • To Improve and Personalize Our Site: We use aggregated and analytical data to understand how our Site is used, to troubleshoot technical problems, to maintain security, and to improve the functionality and user experience of our Site. This data helps us personalize your experience by showing you products we think you might like.

  • For Security and Fraud Prevention: We use your information as part of our efforts to keep our Site safe and secure, to monitor and prevent fraud and other unauthorized or illegal activity, and to protect the rights and property of T&P 89 Decor LLC, our customers, and others.

IV. How We Share Your Information

We do not and will not sell your personal data to third parties. We only share your information in the following limited circumstances:

  • With Service Providers and Vendors: We share your data with trusted third parties who perform services on our behalf, strictly under our instructions. These include:

    • Payment Processors: Stripe, to securely process your payments.

    • Shipping Carriers: UPS, FedEx, USPS, etc., to deliver your orders.

    • IT and Cloud Hosting Services: Providers that host our Site and store our data.

    • Marketing and Analytics Providers: Such as Google Analytics and email marketing platforms (e.g., Mailchimp), to help us run and analyze our marketing campaigns and Site performance.

  • For Legal Compliance and Safety: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. We may also share information to protect the rights, property, or safety of T&P 89 Decor LLC, our customers, or others, including to prevent fraud or illegal activity.

  • Business Transfers: In the event that we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the new entity as part of the transaction.

V. Data Security and Retention

A. How We Protect Your Data

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL Encryption: Our Site uses Secure Sockets Layer (SSL) technology to encrypt data transmitted between your browser and our servers during checkout and account login.

  • Secure Server Infrastructure: We store your personal information on secure servers behind firewalls.

  • Payment Card Industry (PCI) Compliance: By using Stripe, we leverage their PCI DSS Level 1 certification, the highest level of certification in the payments industry.

  • Access Controls: We limit access to your personal information to employees, agents, and contractors who have a legitimate business need to know that information.

While we take these reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

B. How Long We Keep Your Data

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. For example:

  • We retain your order history and associated personal data to comply with tax and accounting regulations, typically for a period of 7 years.

  • If you have an account, we will retain your data until you ask us to delete it or until we decide to close your inactive account.

  • Marketing contact information is retained until you unsubscribe or we determine it is no longer valid.

VI. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access and Portability: You can request access to the personal information we hold about you and request a copy in a structured, machine-readable format.

  • Correction: You can request that we correct or update any inaccurate or incomplete personal data.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain it by law).

  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by using the link in every email or by contacting us.

  • Cookies: You can usually set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law. To protect your privacy, we will require you to verify your identity before fulfilling your request.

VII. Third-Party Websites and Services

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not apply to third-party websites. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

VIII. International Data Transfers

T&P 89 Decor LLC is based in the United States. If you are accessing our Site from outside the U.S., please be aware that the information you provide to us will be transferred to and processed in the U.S., where data protection and privacy laws may differ from those in your country. By using our Site, you consent to this transfer, storage, and processing.

IX. Children’s Privacy

Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

X. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We may also, at our discretion, notify you via email and/or a prominent notice on our Site. You are advised to review this Privacy Policy periodically for any changes.

XI. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: sales@polypots.vn

  • Phone: +84908722488

  • Mailing Address: T&P 89 Decor LLC, 30 N Gould St Ste R, Sheridan, WY 82801

We will endeavor to respond to your inquiry within a reasonable timeframe.